The Business Office Assistant program offers students the opportunity to choose three out of six elective courses that are related to the Corporate or Medical Office environments. Students enrolled in the Business Office Assistant program will take the same core classes their first semester. In the second semester students will enroll in electives for their desired tracks plus take additional core classes.

Gainful Employment Information

Application Dates:  February 1-May 31 (Fall enrollment), August 1-November 1 (Spring enrollment).  This program requires all applicants with a completed file to go through an interview process.  Letters and emails will be sent to students with further instruction.

Semester Start Date(s):  Fall and Spring 

To provide educational programs for students who wish to enter the business field or improve their occupational skills and knowledge.


  1. To provide training for careers in the general administrative and/or medical business office occupations.

  2. To prepare students to enter into and progress in the business occupation of their choice.

  3. To develop the necessary habits and attitudes in students concerning personal appearance, neatness, and efficiency that the business community demands.

  4. To provide an opportunity to learn leadership and teamwork skills through class projects and involvement in the vocational student organization.

  5. To recognize the importance of continuing education.

Program Information 
The Professional Business Services Department of Northwest Technical Institute is dedicated to preparing students to meet the demands of rapidly changing business offices and offers a Business Office Assistant diploma.  The departmental instructors seek to impart attitudes and social skills that will benefit students when they enter the workforce.  Students will have the option of choosing three of six electives suggested for corporate or medical environments.

The Office Assistant program prepares students for careers in the clerical, administrative, medical and/or corporate insurance departments.   Instruction in basic core classes places emphasis on producing acceptable business documents, organizing and maintaining electric and manual record systems, operating various office machines, utilizing Microsoft Office programs, and providing accounting/bookkeeping support.

Some elective classes provide emphasis on applying accounting knowledge with various accounting software programs.  Other elective classes place emphasis on HIPAA, medical terminology, insurance basics, and electronic medical record software. 

Students must complete all required courses in order to be awarded a Business Office Assistant diploma.  Courses completed in the Business Department at NTI may transfer to another educational institution after the student has completed the Business Office Assistant program. Discussions of this option with advisors from each school is recommended.  Specific course descriptions are found in the course syllabus for each class.      

Academic Requirements
Consistent participation, homework, preparation and attendance help to enable students to gain the skills and knowledge necessary to be successful in the classroom as well as in an office environment.  Students must maintain a 2.0 or greater cumulative grade point average.  Students with a cumulative grade point average of less than 2.0 in a semester may be placed on academic probation.

Dress Code
Reasonable dress and appearance are required of all students in the Business Department.  Specific guidelines will be distributed during the first week of each semester.

Program Cost & Length
Two semesters and one summer term.  Estimated cost of program including in-state tuition, fees, books, and supplies:  $5,955.

Job Possibilities

  • Correspondence Clerk

  • Front Office Clerk

  • Administrative Assistant

  • Office Manager

  • Receptionist

  • Cashier

  • Secretary

  • Office Coordinator

  • Claims Management Representative

  • Worker's Compensation Specialist

  • Medical Records Clerk

Professional Business Services